Step 10: Go Live

Once setup, testing, and daily operations training are complete, you are ready to go live. This step ensures your system, staff, and store are fully prepared to start serving customers.

Before opening for live transactions, do a final system review.

a. Log in to the Admin Dashboard.​

b. Verify the following:.

 c. Open the POS and confirm everything loads correctly.

 This final check helps prevent issues during live operations.

2. Train Staff

Make sure all staff members are comfortable using the POS.

a. Walk staff through:

c. Review basic troubleshooting steps and who to contact for support.

Proper training ensures faster service and fewer errors.

Once everything is confirmed and staff are trained:

a. Open a new shift at the start of the day.

b. Begin processing live customer orders through the POS.

c. Monitor transactions and printer output during the first few orders.

d. Review dashboard reports at the end of the day to ensure everything is tracking correctly.

Your BIYO POS system is now live and ready for daily operations.

Completion

Congratulations! Your store is officially live on BIYO POS. Continue monitoring reports, refining workflows, and supporting your team for long-term success.

Docu ID: GS0010

Category: Getting Started for New Stores